Operations & Administrative Support Executive

About the role

The Operations & Administrative Support Executive will ensure smooth day‑to‑day business operations, manage system coordination, and deliver accurate reporting for the sales function. This role works closely with cross‑functional teams and IT to meet business requirements efficiently.

Key responsibilities

• Manage daily operational and administrative tasks for the sales team, coordinating with Accounting, Customer Service and other departments to ensure seamless order processing and issue resolution.
• Support month‑end closing activities, ensuring all required documentation and reconciliations are completed on schedule.
• Act as the primary liaison between business users and the IT team, handling system‑related queries, app issues, and escalations.
• Configure new system models, update settings, and drive system enhancements in partnership with IT and other stakeholders.
• Prepare accurate daily, weekly and monthly reports, track key operational and sales metrics, and guarantee data consistency across all reporting outputs.

Required profile

• Fluent in English and Korean, both written and spoken, to communicate with regional and headquarters stakeholders.
• Strong coordination and communication abilities, with a detail‑oriented, problem‑solving mindset.
• Comfortable working with systems, handling data, and meeting tight deadlines while managing multiple tasks.

Required skills

• Advanced proficiency in Microsoft Excel.
• Experience with reporting tools and data analysis.