Publishing Consultant I – Remote (Asia‑Pacific)

About the role

Academic publishing is evolving rapidly, and Elsevier’s Digital Commons platform helps Asia‑Pacific institutions launch and grow journals. This fully remote, entry‑level position supports clients through both relationship management and hands‑on technical problem‑solving.

Key responsibilities

• Onboard new university and institutional clients, configuring Digital Commons repositories to match their workflows.
• Act as a trusted point of contact for editors and librarians, addressing publishing strategy questions and issue resolution.
• Train non‑technical academic staff on unfamiliar tools and systems with patience and clarity.
• Partner with a Strategic Advisor on complex matters such as journal indexing, editorial policy, and competitive positioning.
• Develop working proficiency in HTML/CSS troubleshooting to support day‑to‑day client needs.

Required profile

• Fluent in Mandarin and English, both written and spoken.
• Prior experience in publishing or editorial work is advantageous.
• Comfortable working independently in a remote, cross‑time‑zone environment with strong self‑management.
• Technical aptitude and willingness to learn; genuine interest in how systems work.
• Strong written English for professional correspondence and good judgment on issue escalation.
• Bachelor’s degree preferred.

What we offer

• Flexible working arrangements supporting work‑life balance.
• Access to learning and development resources.
• Wellbeing initiatives, paid parental leave, and volunteering leave.
• Opportunity to work with AI tools to enhance editorial workflows.