Senior Assistant Manager – Course Registration (West)

About the role

The Senior Assistant Manager (West) will lead the planning and execution of course registration activities for the university’s western campus. This role ensures smooth enrolment processes, balances academic requirements, and supports system enhancements to deliver a seamless experience for students and schools.

Key responsibilities

• Plan and schedule course enrolment activities for each academic term, including special terms.
• Coordinate registration dates across schools, balancing student year, status and system performance.
• Oversee school capacity planning, analyse submissions and recommend adjustments.
• Allocate courses for new and exchange students, ensuring fairness and compliance with policies.
• Manage the end‑to‑end registration process, handle appeals, and respond to staff and student enquiries.
• Review and simplify enrolment processes, maintain documentation and support system change requests.
• Collaborate with IT and CITS teams on system testing, user story preparation and implementation monitoring.
• Support the development of the new Student Management System by preparing specifications and test cases.

Required profile

• Senior‑level experience in academic administration or course registration.
• Strong analytical abilities to assess capacity data and identify issues.
• Excellent coordination skills to work with multiple schools and technical teams.
• Detail‑oriented mindset with the ability to manage deadlines and exceptions.

Required skills