Senior Key Account Manager – B2B SaaS

About the role

As a Senior Key Account Manager in Grab for Business, you will own a portfolio of Singapore‑based enterprise clients, using data‑driven insights to drive revenue and ensure client satisfaction. You will work closely with the Grab for Business team and report to the Singapore Business Manager.

Key responsibilities

• Develop and grow relationships with enterprise clients, identifying cross‑sell and upsell opportunities.
• Use client and industry insights to pitch Grab’s B2B SaaS platform and meet revenue targets.
• Prospect new business, create opportunities and track performance against sales goals.
• Collaborate with partners to align solutions with consumer needs.
• Maintain ongoing client communication, resolve issues and uncover additional revenue streams.
• Leverage Salesforce CRM to design account‑specific growth strategies and present data‑driven insights.
• Prepare business plans, support new project launches and manage sales administration, reporting and data analysis.

Required profile

• Bachelor’s degree.
• Minimum 5 years of key account management experience in a B2B or SaaS environment, preferably with multinational clients.
• Proven track record of achieving sales targets and building long‑term client relationships.
• Strong analytical mindset with experience using data to shape business strategies.

Required skills

• Proficiency with Salesforce CRM.
• Experience conducting in‑depth data analysis.

What we offer

• Comprehensive medical and term‑life insurance.
• Flexible benefits through GrabFlex.
• Parental, birthday and other paid leaves.