Strategic Account Manager

About the role

ADVANCE.AI is seeking a relationship‑driven Strategic Account Manager to join its regional commercial team in Singapore. This senior individual contributor will manage and grow a portfolio of high‑value enterprise accounts across the fintech, crypto and digital banking ecosystem in Southeast Asia.

Key responsibilities

• Build and maintain deep, trusted relationships with C‑suite and senior stakeholders, including Heads of Compliance, Risk and Technology.
• Own the full account lifecycle—renewals, upsell, cross‑sell and expansion—while being accountable for net revenue retention.
• Conduct regular business reviews to align solutions with evolving compliance and operational needs.
• Identify and pursue expansion opportunities within existing accounts, driving increased usage of KYC, KYB, AML and fraud‑prevention platforms.
• Serve as the primary point of contact for key accounts, managing retention, upsell and executive relationships at senior levels.

Required profile

• Proven experience managing high‑value enterprise accounts in fintech, crypto or digital banking.
• Strong ability to engage and influence C‑suite and senior stakeholders.
• Track record of achieving revenue growth through renewals, upsells and cross‑selling.
• Excellent communication, negotiation and relationship‑building skills.

Required skills