Assistant Manager, Administrative Support

About the role

The Renaissance Engineering Programme (REP) is NTU's flagship programme that nurtures engineering leaders with an entrepreneurial spirit, covering engineering, business and humanities. This position manages undergraduate academic and examination matters under REP and provides administrative support for overseas exchange, including pre-departure and professional attachment matters. It also supports the annual admission interview exercise, major outreach events and social media publicity with the student club.

Key responsibilities

• Undergraduate academic support: handle class scheduling, manage course registration and class timetabling (liaising with students and coordinating with Engineering Schools and the College of Computing and Data Science), organise town halls, prepare meeting notes, assist with examination scheduling and update student records.
• Overseas exchange support: assist with pre-departure administration, post-exchange queries and surveys, assign supervisors for professional attachments, and track and update professional attachment records.
• Admissions and outreach: support the annual admissions exercise (interview scheduling, follow-up with applicants, queries), external outreach events and internal engagement activities, and work with the student club on social media publicity.

Required profile

• Bachelor's degree in Business Administration or equivalent.
• Prior experience managing an undergraduate programme in an institute of higher learning.
• 3-5 years of relevant experience, preferably in a tertiary institution.
• Good knowledge of and interest in engineering subjects.

Required skills

• Strong interpersonal and communication skills with cultural sensitivity.
• Meticulous, resourceful, with excellent organisational and project management skills.
• Able to multi-task in a fast-paced environment.

Only shortlisted candidates will be notified; hiring institution is NTU.