Associate / Vice President, Project Manager - Global KYC Transformation

About the role

The Global KYC Transformation Project Manager leads MUFG's KYC operations transformation in APAC, setting strategy and collaborating with global teams to standardize and optimize KYC processes while meeting regulatory requirements. The role reports directly to the Program Manager, Global KYC Transformation, based in Singapore.

Key responsibilities

• Lead the APAC KYC transformation program, including a new Target Operating Model (such as a 1Client-1KYC model), governance enhancements (including a Regional KYC Office), system and tool upgrades, and business process re-engineering.
• Develop project strategies, identify deliverables and timelines, and manage several complex projects at once, keeping documentation to global audit standards.
• Act as project governance, chairing committees such as SteerCo, OpCos and regional working groups, and keep stakeholders informed and issues escalated promptly.
• Engage Front Office, KYC, Compliance and Technology teams regionally and globally, and support talent development and change management.
• Conduct business analysis for MUFG's APAC branches and use process mapping, data analysis and automation to improve efficiency and control.

Required profile

• Vice President: minimum 7 years; Associate: minimum 4 years of strategic project management in a complex matrix structure.
• Demonstrated experience managing large KYC / AML projects across multiple locations.
• Minimum 4 years in stakeholder management, including conflict resolution, consensus building and partnership building.
• Bachelor's degree; PMP certification is an advantage.