Data Analyst – Outside Plant Network & Business Intelligence

About the role

We are seeking a Data Analyst to support Singtel’s Outside Plant Engineering and Operations teams. You will analyze large volumes of network, inventory and operational data to uncover trends, risks and improvement opportunities, and build actionable visualisations.

Key responsibilities

• Analyse outside plant network, inventory and operational data to identify trends, exceptions, risks and improvement opportunities.
• Develop and maintain Power BI dashboards and management reports for Outside Plant Engineering and Operations.
• Establish KPIs and performance metrics covering utilization, work progress, SLA performance, productivity, data quality and operational efficiency.
• Perform trend, variance, aging, exception and root‑cause analysis to support management decision‑making.
• Support analytics for fibre and copper cables, cable routes, ducts, manholes, splitters and other access network resources.
• Identify under‑utilised, duplicate, obsolete or inaccurate resources and provide analytical support for infrastructure investment decisions.
• Validate, reconcile and cleanse inventory data, working with engineering and system teams to resolve discrepancies across NRI, GIS, Digital Field Force and other systems.
• Identify repetitive operational activities suitable for automation and develop automated workflows using Power Automate or Power Automate Desktop.

Required profile

Required skills

• Power BI
• Power Automate
• Power Automate Desktop