Full‑Time Retail Sales Advisor

About the role

As a Sales Advisor you will be the friendly face that greets customers and embodies the heart of the brand. You will provide high‑level service throughout the store, from initiating conversations to assisting at the cash desk, fitting rooms and shop floor.

Key responsibilities

• Welcome and engage customers, offering personalized assistance.
• Handle transactions at the cash desk and support fitting‑room operations.
• Process deliveries, replenish stock, and merchandise new garments on the shop floor.
• Maintain a tidy and inviting store environment.
• Collaborate with team members to create memorable shopping experiences.

Required profile

• Customer‑focused with genuine interest in meeting expectations.
• Proactive, taking initiative to enhance the shopping experience.
• Curious and eager to improve everyday processes.
• Honest, genuine, and open‑minded in interactions.
• Passionate about fashion and current trends.
• Communicative, positive, and willing to learn and adapt.
• Collaborative, inclusive, and supportive of colleagues.

Required skills

What we offer

• 25% staff discount on all H&M Group brands (store and online).
• Participation in the H&M Incentive Program (HIP).
• Competitive monthly bonus based on sales targets.
• Clothing allowance, annual leave, birthday leave, and development opportunities.
• Inclusive and diverse workplace culture.