Global Key Account Manager / Sector Head

About the role

The Global Key Account Manager / Sector Head will act as the trusted partner for our most strategic customers worldwide, delivering tailored logistics and supply‑chain solutions that drive long‑term value and growth. You will be the primary point of contact, responsible for building deep relationships and ensuring service excellence across all touchpoints.

Key responsibilities

• Own and develop strategic relationships with global and regional key accounts, acting as a trusted advisor.
• Design and execute account plans to meet revenue, profitability, and retention targets.
• Identify upselling, cross‑selling, and new‑business opportunities to expand profitable growth.
• Understand customer business models and supply‑chain needs to propose customized logistics solutions.
• Lead contract negotiations, pricing, and SLA compliance while safeguarding margins.
• Monitor account performance, deliver regular business reviews, and drive continuous improvement.
• Collaborate with operations, product, finance, and marketing teams to ensure seamless service delivery.
• Provide market and competitor insights to shape account strategies and strengthen positioning.

Required profile

• Bachelor’s degree in Business Administration, Marketing, Logistics or a related field.
• 7‑9 years of experience in key‑account management, preferably within logistics or supply‑chain services.
• Proven track record of driving revenue growth and managing complex commercial contracts.
• Strong analytical mindset with the ability to interpret financial and performance data.

Required skills