Group Account Executive

About the role

The Group Account Executive is responsible for developing and maintaining strong relationships with key accounts, acting as the main point of contact and driving account growth and cross-selling. The role works closely with internal teams to tailor strategies to client objectives and the school's goals.

Key responsibilities

• Develop and maintain strong relationships with key accounts, ensuring client satisfaction and long-term partnerships.
• Act as the primary point of contact for assigned accounts, handling client inquiries, concerns and requests promptly and professionally.
• Collaborate with internal teams to design and run strategies that meet client objectives and the school's goals.
• Identify opportunities for account growth and cross-selling of services to support revenue and business development.
• Prepare and deliver presentations, proposals and reports to clients and stakeholders.
• Monitor account performance metrics and recommend improvements.
• Oversee the execution of client projects, ensuring timely delivery and quality standards.
• Stay up to date on industry trends, competitor activity and market developments.
• Assist in developing and running marketing campaigns and initiatives.
• Ensure compliance with company policies, procedures and ethical standards.

Required profile

• Bachelor's degree in Business Administration, Marketing, Communications or a related field.
• Proven experience in account management, client relations or a similar role, preferably in the education or service industry.
• Strong interpersonal and communication skills, with good organisational and time-management abilities.
• Ability to manage several accounts and projects at once while meeting deadlines.
• Analytical mindset, self-motivated and able to work in a team in a dynamic setting.
• Knowledge of the education sector and international school operations is an advantage.

Required skills

• Proficiency in Microsoft Office Suite and CRM software.
• Familiarity with digital marketing tools is a plus.