Operations and Admin Executive

About the role

JLL is hiring an Operations and Admin Executive in Singapore, working on-site. The role supports the Regional Account Director with administrative tasks such as finance administration and coordination of regional reporting.

Key responsibilities

• Manage work order systems so that facilities issues and client requests are resolved promptly
• Carry out regular site inspections and quality audits to maintain service standards
• Manage soft service vendors such as housekeeping, office consumables and building management
• Maintain accurate records of service delivery, compliance documentation and operational reports
• Support the Regional Account Director in preparing monthly operational reports
• Coordinate and process vendor invoicing and purchase orders for both JLL and BX
• Support contract administration and vendor performance reviews
• Organize and maintain centralized repositories of workplace resources, templates and best practices
• Support new hire onboarding for JLL staff
• Take part in client meetings and service reviews, escalate issues appropriately and ensure client satisfaction
• Work closely with the technical team, soft service vendors and regional operations staff, and assist with special projects and operational improvements
• Support GCS front desk operations during staff absences and onboard the GCS team, including BX profile creation and mailbox setup

Required profile

• 2-4 years' experience in corporate real estate services and operations
• Strong organizational skills, attention to detail and ability to manage multiple priorities
• Excellent communication skills and a customer service orientation
• Experience with financial administration and reporting systems