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Reservations Associate

JEN by Shangri-La · Singapour

🇬🇧 English

Job description

About the role

The Reservations Associate is responsible for managing the hotel’s reservation process, delivering courteous and efficient service to guests while supporting the property’s financial goals. This role works closely with other departments to ensure a seamless booking experience.

Key responsibilities

  • Provide support to guests for reservations and related inquiries.
  • Collaborate with other hotel departments to deliver best‑fit solutions for guests.
  • Increase guest loyalty by offering value‑added services.
  • Contribute to maximizing business opportunities and meeting revenue targets.

Required profile

  • Diploma or Bachelor’s degree in Hotel Management, Business Administration, or a related field (preferred).
  • Passion for the hospitality industry.
  • Strong written and verbal communication skills.
  • Creative, detail‑oriented, and highly adaptable to change.

Required skills

    What we offer

    • Career development opportunities.
    • Duty meals and flexible benefits.
    • Complimentary room nights.
    • Discounted room and dining rates.

    Questions fréquentes

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    Published 1 month ago

    Expires 3 days from now

    57 views · 0 interested

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    JEN by Shangri-La

    Singapour