Sales Associate, Luxury Fashion Store

About the role

Hermès, a family-owned French luxury house founded in 1837, is hiring a Sales Associate for its high-end fashion store. The role covers daily store operations, sales within selected product categories and client service.

Key responsibilities

• Handle all daily store operational duties and all sales activities for the selected product categories
• Deliver exceptional client service and keep a pleasant shopping environment consistent with the brand image
• Build and maintain relationships with clients and keep them informed about new products, services and changes
• Identify and handle client enquiries and concerns
• Execute sales plans and take part in in-store animations and communications events
• Share feedback gathered during in-store activities with store management
• Carry out other duties as assigned

Required profile

• At least 3 years of relevant experience in high-end fashion, the luxury industry or a similar capacity
• Strong communication skills; fluent English, other languages are a plus
• A team player who embodies the values of the House, with a positive attitude, energy and strong work ethic
• Service-oriented, enjoys genuine connections with clients and can work in a fast-paced retail environment

Required skills

• Computer skills
• Mobile device skills