Senior Assistant Manager (Medical HR Business Partner)

About the role

Ng Teng Fong General Hospital (part of JurongHealth Campus, a member of the National University Health System) is looking for a Senior Assistant Manager (HR Business Partner). Reporting to the Assistant Director, you will partner the Heads of Departments and give HR guidance, support and service in manpower planning, talent acquisition, HR operations, employee relations and engagement.

Key responsibilities

• Manpower planning: project manpower establishment with HODs, analyse current inventory and forecast future needs; present manpower data reports (hiring pipelines, attrition and retention, absence and leave) to stakeholders.
• Talent acquisition and HR operations: handle requisition approvals, candidate shortlisting, salary proposals and offers; liaise with the Singapore Medical Council on doctor licensing and accreditation, and with Medical Affairs on specialist privileging.
• Advise on HR policies and implement compliant management practices, and regularly review workflows.
• Manage onboarding and offboarding, including induction for new doctors and exit interviews.
• Prepare reports for supporting departments and manage HR operations for assigned departments, with Shared Services support where applicable (contract renewals, re-employment, confirmations, transfers, work passes, clinician billing and payments).
• Employee relations: conduct fact-finding investigations into misconduct, grievances and non-compliance, and advise HODs on performance issues, counselling and coaching.
• Support recommendations to improve employee engagement, support reporting officer process analysis, and take on other HR projects when assigned.

Required profile

• Bachelor's degree from a recognised university; post-graduate diploma in HRM or IHRP certification preferred.
• Minimum 3 years of HR generalist experience; healthcare experience is an added advantage.
• Strong knowledge of labour laws and regulations.
• Collaborative, confident and independent, with excellent communication, writing and influencing skills.

Required skills

• Proficiency in MS Office (PowerPoint, Excel, Word)
• SuccessFactors HRIS or SAP HRIS