Senior Manager (Administration)

About the role

The Senior Manager (Administration) oversees day-to-day operations, coordinates departmental initiatives, manages resources and budgets, and supervises a small administrative team. The role works closely with internal and external stakeholders to ensure effective service delivery and support departmental objectives. It is a contract role, with pay level commensurate with relevant years of experience.

Key responsibilities

• Support the Senior Associate Director in strategy, plans and priorities, coordinate initiatives and review administrative processes
• Oversee daily operations, develop administrative policies and procedures, and coordinate procurement, facilities, inventory and records management
• Supervise administrative staff, support their development and foster a collaborative team culture
• Assist with budget planning, track expenditures and prepare financial and operational reports
• Act as a key contact with management committees, administrative offices, students and external partners, and coordinate cross-functional activities
• Oversee administration and logistics of training programmes, workshops, seminars and events, including planning, communications, budgeting and reporting
• Manage departmental communication channels such as the website and social media, and support communication materials
• Support staff wellness, welfare and engagement initiatives

Required profile

• A recognised university degree
• Relevant experience in administration, operations, programme management or a related field
• Experience managing operational processes and supporting organisational initiatives
• Advantageous: supervising staff, managing day-to-day administration, and experience in higher education, research, healthcare, public sector or similar complex environments

Required skills

• Strong organisational and administrative management, with multiple priorities and deadlines
• Project coordination, timeline and resource management
• Staff supervision and development
• Budget monitoring, expenditure tracking and resource management
• Excellent written and verbal communication, including report writing and presentations
• Microsoft Office and collaboration platforms