Supplier Quality Assurance Manager

About the role

Resmed is looking for a Supplier Quality Assurance (SQA) Manager to lead global supplier quality excellence across its end-to-end supply network. The role leads a global team of SQA engineers working across regions and supplier bases, guiding proactive quality improvements, building supplier capability and embedding quality from supplier selection and onboarding through qualification, performance monitoring and change management. It works closely with Procurement, Product Lifecycle Engineering, Manufacturing, Supply Chain Engineering and Distribution.

Key responsibilities

• Lead, inspire and develop a global team of SQA engineers, building capability and succession across sites
• Oversee supplier quality performance and risk across the full lifecycle, ensuring compliance with Resmed's quality systems and GMP requirements
• Partner with cross-functional stakeholders to embed supplier quality insights into sourcing, audit planning and supply chain decisions
• Drive continuous improvement in supplier right-first-time rates and reduction of cost of poor quality using lessons learnt, analytics, Six Sigma and SPC
• Ensure timely management, communication and escalation of supplier quality issues to stakeholders and senior leadership
• Oversee root cause analysis and corrective action plans (CAPA) to strengthen supplier and internal quality processes

Required profile

• Degree in Engineering or Science with 8+ years of relevant experience
• Minimum 3 years of proven leadership managing a team independently
• Ability to interpret engineering drawings
• International travel of 10-25%
• Nice to have: experience in medical device or other highly regulated industries, background leading global teams and managing distributed workforces, exposure to distribution and logistics quality management

Required skills

• Advanced knowledge of supplier manufacturing processes and regulated quality systems (ISO 13485, ISO 14971)
• Strong expertise in supplier controls, CAPA and risk management
• Structured problem-solving methodologies (A3, 8D, KT, DMAIC)
• Nice to have: proficiency with AI-assisted workflows and process simplification