Product Install Engineer (SWIFT Product)

About the role

KLA's Product Installation Engineers are the first point of contact for customers receiving new, advanced equipment. As a Product Install Engineer for the SWIFT product, you will lead the on-time installation and qualification of complex capital equipment, ensuring a smooth handoff, predictable cycle times and a successful warranty start. The role represents KLA directly with customers and takes ownership of installation performance and customer satisfaction.

Key responsibilities

• Install and qualify advanced KLA systems at customer sites globally, on schedule and to quality standards
• Diagnose, troubleshoot and resolve technical issues during installation by finding root causes and applying effective solutions
• Perform setup, alignment, calibration and verification of complex semiconductor capital equipment
• Work with KLA regions, engineering and customer teams to verify system performance and transfer tool ownership
• Give clear status updates to stakeholders throughout the installation
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign-off on newly installed tools

Required profile

• Bachelor's degree in Mechanical, Mechatronics, Electrical or Electronics Engineering
• At least 2 years of experience in a similar field
• Experience with semiconductor capital equipment is an advantage
• Good communication skills, able to understand customer needs and work independently
• Able to travel extensively, up to 90% of the time