Bell Person (Front Office)

About the role

We are looking for a Bell Person to join the Front Office team at COMO Metropolitan Singapore. The role involves welcoming guests, handling luggage, and delivering a warm, professional first impression while upholding the brand’s quality standards.

Key responsibilities

• Greet guests warmly and create a confident first impression.
• Escort guests to their rooms, manage luggage handling, and provide hotel and local area information.
• Maintain the bell desk, lobby, and baggage room according to company standards, checking stations every 30 minutes.
• Open doors, deliver messages and valet items, and promote hotel facilities.
• Ensure impeccable grooming and adherence to Leading Quality Assurance guidelines.
• Assist the Front Office with additional tasks as needed and exceed guest expectations.

Required profile

• Professional demeanor with a genuine, friendly attitude.
• Strong attention to detail and ability to maintain cleanliness standards.
• Excellent communication skills and willingness to assist guests and colleagues.
• Commitment to upholding brand standards and quality assurance.

Required skills