Business Process Senior Analyst

About the role

A leading multinational, a market leader in its field, is hiring a Business Process Senior Analyst in Singapore to join its Corporate Business Planning/Strategy team and report to an experienced Business Strategy Manager. The role focuses on analysing, designing, implementing and optimising business processes across the organisation, improving efficiency and reducing costs. The position is permanent, based in town, with one day of working from home per week allowed.

Key responsibilities

• Use process mapping techniques such as flowcharts to document and visualise current processes.
• Assess existing business processes and non-technical data backup plans to identify inefficiencies, bottlenecks and areas for improvement.
• Work with cross-functional teams (IT, Operations, Finance, Marketing, Trade, Fleet Management) to gather requirements and secure stakeholder buy-in.
• Help implement new or improved processes, including change management and employee training.

Required profile

• Bachelor's degree in Business Administration.
• 2 to 3 years of experience in Business Process Management or Business Process Consulting; consultants from Big 4 firms or other consultancies, or candidates with MNC consulting experience, are preferred.
• Strong willingness to document and update process maps and related documents accurately.
• Strong analytical, problem-solving and abstract reasoning skills, with the ability to identify root causes and influence key stakeholders.
• Highly organised, able to prioritise competing demands and meet deadlines.

Required skills

• Process mapping tools such as Miro.
• MS Excel.
• Cognitive assessment and abstract reasoning skills.
• Communication and presentation skills.
• Experience with Cyber/Business Continuity Plans is advantageous but not required.

What we offer

• Permanent position within a large global MNC with headquarters in Singapore.
• One day of working from home per week.
• An attractive variable bonus for good performers.
• Exposure to interactions with senior management.

To apply, send your CV by email, including your current salary, expected salary and notice period. Only shortlisted candidates will be contacted.