Cleaning Department Manager

About the role

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee cleaning operations across multiple sites. The role demands strong leadership, problem‑solving abilities and a hands‑on approach to ensure high standards of cleanliness and client satisfaction.

Key responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites.
• Manage and lead a team of cleaning staff, including scheduling, training, and performance evaluation.
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations.
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction.
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary.
• Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters.
• Prepare reports on cleaning performance, incidents, and staff productivity.
• Respond promptly to emergency cleaning situations or urgent client requests.

Required profile

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• Strong leadership and team management skills.
• Excellent organizational and communication abilities.
• Ability to multitask and work well under pressure.
• Knowledge of cleaning products, techniques, and health/safety standards.
• Basic computer skills (MS Office, scheduling tools, etc.).
• Able to work flexible hours, including weekends or public holidays when necessary.
• Possession of a valid driver’s license.