Cleaning Operations Manager

About the role

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will ensure high standards of cleanliness, effective team management, and excellent client satisfaction.

Key responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites.
• Manage and lead a team of cleaning staff, including scheduling, training, and performance evaluation.
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations.
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction.
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary.
• Handle staffing requirements including hiring, onboarding, and resolving disciplinary matters.
• Prepare reports on cleaning performance, incidents, and staff productivity.
• Respond promptly to emergency cleaning situations or urgent client requests.

Required profile

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• Strong leadership and team management skills.
• Excellent organizational and communication abilities.
• Ability to multitask and work well under pressure.
• Knowledge of cleaning products, techniques, and health/safety standards.
• At least 5 years of experience in cleaning or facilities management with supervisory responsibilities.
• Possession of a valid driver’s license.

Required skills

• MS Office
• Scheduling tools