Customer Service Representative – Logistics Support

About the role

Onto Innovation is seeking a Customer Service Representative to support its Customer Service & Logistics (CS&L) operations across several Asian markets. Based in Singapore, you will act as a key liaison between regional teams, service engineers and cross‑functional partners to ensure smooth service delivery.

Key responsibilities

• Support CS&L activities for India, Philippines, Thailand, Malaysia, Vietnam and Singapore.
• Maintain clear communication within the CS&L team and with regional stakeholders, service engineers and other functions.
• Perform regular stock‑take activities at third‑party logistics (3PL) sites.
• Assist in coordinating logistics and service requests to meet customer expectations.

Required profile

• 2–3 years of experience in customer service or logistics.
• Bachelor’s degree or diploma in a related field.
• Strong organizational and communication abilities.

Required skills

What we offer

• Competitive salary and comprehensive benefits (health, dental, vision, life, disability, PTO, 401(k) match, ESPP).
• Collaborative, inclusive workplace with state‑of‑the‑art tools and resources.
• Opportunities to work in the semiconductor process‑control industry.