Deputy / Assistant Manager, Bus Excellence

About the role

The Land Transport Authority (LTA) is recruiting a Deputy / Assistant Manager, Bus Excellence. The role sits at the heart of improving Singapore's public transport experience, supporting the operations and safety of bus assets while engaging with stakeholders such as Bus Captains and commuters. It spans engineering, operations and stakeholder engagement, and involves influencing how buses are designed, tested, upgraded and refined throughout their lifecycle.

Key responsibilities

• Bus design enhancement: research international best practice, analyse passenger feedback and adapt to changing public preferences, developing solutions such as luggage racks on public buses to improve inclusivity
• Support technology trials: help plan and run trials of new technologies, advanced safety features and operational enhancements
• Stakeholder engagement and feedback integration: engage commuters and Bus Captains, run outreach programmes and focus groups, and explain trade-offs to drive inclusivity projects
• Public feedback management: manage public feedback, identify systemic issues and recommend corrective or preventive actions
• Bus improvement projects: contribute to mid-life refurbishment programmes that raise safety, reliability, accessibility and passenger experience

Required profile

• Knowledge in engineering (mechanical, electrical, electrical and electronic, automotive or equivalent)
• At least 4 years of relevant experience in automotive, engineering, fleet management or related fields; fresh graduates are welcome to apply
• Strong stakeholder management and communication skills with diverse partners
• Analytical and problem-solving skills with a systematic approach to improvement
• Proactive, self-motivated, able to support change initiatives and manage improvement projects across stakeholders