Director of Sales

About the role

Andaz Singapore, a lifestyle hotel brand by Hyatt Hotels Corporation, is looking for a Director of Sales. The role leads all selling activities within the hotel and works closely with related departments to maximise sales. The hotel sits at the crossroads of the Kampong Glam, Little India and Bras Basah Bugis cultural districts.

Key responsibilities

• Establish sales targets, forecasts, KPIs and performance metrics.
• Monitor market trends, the competitive landscape and customer insights to inform strategy.
• Ensure accurate sales forecasting, reporting and CRM discipline.
• Identify and secure new business opportunities in corporate, leisure and group segments.
• Manage, mentor and motivate the sales team to deliver exceptional results.
• Build lasting business partnerships and handle multiple priorities and ongoing projects.

Required profile

• Minimum 8 years of recent work experience in a corporate or business development role within the hotel industry, including at least 3 years in a leadership role.
• Relevant diploma or degree in Hospitality or Tourism Management is ideal.
• Proactive, goal-getting attitude with a customer-focused approach and creative problem-solving.

Required skills

• Computer literacy in MS Office and Outlook is a must.
• Prior knowledge of a CRM system such as Opera or Delphi is an asset.
• Flair for in-person or virtual presentations and keen attention to detail.