Executive - Field Operations Management

About the role

The Institute of Policy Studies (IPS), an autonomous research institute within the National University of Singapore, is hiring an Executive (Field Operations Management) for its Social Lab. The role supports the Field Manager in running fieldwork for research projects and supervising a team of interviewers so that high-quality, timely data is collected through face-to-face, door-to-door and computer-assisted telephone interviews using structured questionnaires.

Key responsibilities

• Assist the Field Manager with project setup and planning.
• Coordinate and oversee fieldwork activities to ensure smooth execution.
• Recruit, train and supervise field interviewers to meet project timelines and quality standards.
• Brief and supervise interviewers on fieldwork assignments.
• Monitor and ensure the accuracy and quality of collected data.
• Manage project resources efficiently to complete fieldwork on time.
• Verify data accuracy and acceptability before processing payments to interviewers and/or recruiters.
• Coordinate with internal and external stakeholders, including various Singapore ministries, to deliver projects successfully.

Required profile

• Degree or diploma holder, preferably with experience on projects commissioned by the public sector.
• Strong interpersonal and communication skills, with a positive and proactive attitude.
• Proven ability to motivate teams, supervise and lead.
• Ability to work under pressure and meet strict deadlines.
• Willingness to travel for field supervision and coordination.
• Prior experience in fieldwork operations or data collection management is an advantage.
• Strong command of English and at least one additional language (Chinese, Malay or Tamil).

Required skills

• Proficiency in basic Microsoft Office applications (Excel, Word and PowerPoint).

To apply, candidates submit a cover letter and CV through the NUS Career Portal, stating their highest qualification, most recent and expected salary, reasons for leaving and anticipated start date. Only shortlisted candidates are contacted for an interview.