IT Hardware Support Engineer (Contract)
SERVLINK TECHNOLOGY RESOURCES PTE LTD · Singapore
Job description
About the role
We are looking for an IT Hardware Support Engineer on a contract basis to provide end‑to‑end hardware services for desktops, laptops and printers across Singapore.
Key responsibilities
- Provide break‑fix, installation, deployment, relocation and ad‑hoc project support for desktops, laptops and printers.
- Update customers on service appointments, status and closure of incidents.
- Coordinate with dispatchers, leads and supervisors to ensure timely completion of jobs.
- Escalate customer satisfaction issues and technical challenges to supervisors promptly.
- Accurately account for parts used and follow company coding and diagnostic guidelines.
- Meet BFT and SLA targets and perform other ad‑hoc duties as assigned.
Required profile
- Minimum 2 years of relevant IT hardware support experience.
- Strong customer‑service mindset.
- Willingness to roam to user offices or residential locations as needed.
Required skills
- Desktop hardware troubleshooting
- Laptop hardware troubleshooting
- Printer support and maintenance
- Hardware installation and deployment
- Hardware relocation
- Parts inventory and accounting
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Published 1 month ago
Expires 3 weeks from now
48 views · 0 interested
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SERVLINK TECHNOLOGY RESOURCES PTE LTD
Singapore
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