Logistics Executive

About the role

This position covers end-to-end supervision of supply chain movements, order handling and shipment planning for key customers, together with coordination of warehouse and shipping matters across several departments. It also involves following up on operational issues and ensuring export shipments and local orders are delivered accurately and on time.

Key responsibilities

• Supervise all movements along the supply chain and plan shipments by different modes of transport for key customers.
• Liaise with customers by email and telephone on documentation and administration matters.
• Coordinate warehouse and shipping matters with IT, customs brokerage, transport and freight departments.
• Apply shipping documents such as FTA documents and MSDS, and use the warehousing management system.
• Meet KPIs, follow up on operations issues, discrepancies and damages with customers and the internal team until closed.
• Monitor warehouse productivity, drive cost control and order fulfillment, and identify improvements to work procedures.
• Ensure safety and process compliance, report KPIs and carry out other assigned tasks.

Required profile

• Degree in Logistics, Shipping, Supply Chain, Warehouse Management and/or Industrial Engineering.
• At least 3-5 years of experience in warehouse, logistics or freight forwarding.
• Experience in order customer service, shipping processes and documentation.
• Fast learner with good interpersonal skills, able to work in a fast-paced environment and solve problems under changing conditions.

Required skills

• MS Word and MS Excel (VLOOKUP and Pivot Table)
• Warehousing management system (WMS)