Luxury Client Advisor – Premium Retail

About the role

Join Carousell Luxury as a Client Advisor and become the face of our pre‑owned luxury store. You will deliver exceptional, personalized service to discerning customers, helping them discover timeless fashion and accessories while embodying the elegance of the brand.

Key responsibilities

• Provide a memorable, high‑touch shopping experience for each client.
• Build and nurture a loyal client base through proactive outreach and relationship management.
• Stay informed on current luxury trends and share product knowledge with customers.
• Maintain store presentation standards to ensure a luxurious, inviting environment.
• Collaborate with team members to achieve store sales targets and uphold brand values.

Required profile

• Previous experience in luxury retail, fashion, or client‑facing roles.
• Strong passion for luxury goods and familiarity with high‑end brands.
• Excellent interpersonal and communication abilities.
• Proactive mindset with a natural talent for building rapport.
• Attention to detail and commitment to delivering excellence.

Required skills

What we offer

• Opportunity to work with a leading recommerce platform in Southeast Asia.
• Dynamic, mission‑driven culture focused on problem‑solving and continuous improvement.
• Exposure to a wide range of luxury products and fashion trends.