Mortgage Liaison Assistant

About the role

United Overseas Bank (UOB) is hiring a Mortgage Liaison Assistant. The role supports mortgage sales bankers with administrative tasks such as preparing customer documents, tracking leads and handling general office work.

Key responsibilities

• Track and update the E-Acceptance Report.
• Raise memorandums and CIF Merge Forms to update customer information and send them to the Customer Operations Centre (COC) for processing.
• Print documents and arrange courier services for mortgage sales bankers.
• Collate account opening forms in batches for the COC.
• Assign leads from various channels to mortgage sales bankers.
• Collate and update Introduce a Friend cases and issue redemption letters.
• Help mortgage sales bankers send service requests for repricing and loan statements.
• Perform name screening and searches.
• Update PWEB online application leads.
• Carry out other general administrative duties and ad-hoc projects as assigned by the immediate supervisor.

Required profile

• Degree (Competency), Diploma (Competency), Engage (Competency) or Execute (Competency).
• Ability to strategise (Strategise Competency).