Patient Service Associate, Call Centre (Temporary)
SingHealth · Singapore
Job description
About the role
SingHealth is looking for a temporary Patient Service Associate for its call centre. You will provide personalised service to patients and the public by answering phone enquiries and helping people schedule appointments, while liaising with the departments involved in patient appointments. Successful candidates are offered employment under Singapore Health Services (Corporate HQ).
Key responsibilities
- Assist patients and the public with phone enquiries.
- Help customers schedule appointments.
- Liaise with the various departments concerned with patient appointments.
Required profile
- GCE O-Level or N-Level, or a Certificate in Office Skills / Business Studies (COS/CBS).
- Pleasant disposition with good communication skills.
- Fluency in a second language or dialect is an advantage for dealing with non-English-speaking patients.
Required skills
- Proficiency in Microsoft Office applications.
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Published 1 day ago
Expires 1 month from now
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SingHealth
Singapore
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