Reception & Facilities Coordinator

About the role

We are seeking a Reception & Facilities Coordinator to ensure a clean, safe, and welcoming workplace for our employees and visitors. The role combines front‑desk duties with facilities management to support daily office operations.

Key responsibilities

• Maintain a tidy and secure office environment.
• Coordinate maintenance and repairs with external service providers.
• Manage mailroom activities, including package handling and tracking.
• Serve as the primary point of contact for workplace‑related employee inquiries.
• Organise employee engagement activities and support a positive culture.
• Provide in‑person assistance to partners and customers, liaising with Customer Support.
• Oversee office supplies, inventory, and space planning, including meeting‑room bookings and relocations.
• Handle locker allocation, monitoring, and maintenance.
• Act as liaison between staff and management on workplace matters.
• Prepare and share regular updates on workplace conditions and employee feedback.

Required profile

• Previous experience in facilities management, office administration, or a related field.
• Customer‑service or employee‑engagement experience is a plus.
• Strong interpersonal skills and ability to build relationships.
• Familiarity with communication tools such as Zoom, Slack, and Google Workspace.
• Relevant certifications in facilities management or workplace safety are advantageous.
• Experience in the airline industry is a plus.
• Immediate availability preferred.

Required skills

• Zoom
• Slack
• Google Workspace