Retail and Academy Lead, APAC

About the role

Brompton is looking for a Retail and Academy Lead to lead retail excellence and sell-out across one of its key APAC markets, including two flagship Junction stores and several Store Partners. The role owns the customer experience, retail training and commercial standard on the ground, deploying Brompton's frameworks to ensure consistency and better performance, and champions growth of the Partner network in the region.

Key responsibilities

• Deploy the 7-Step Client Journey, VM-in-a-Box, StoreIQ, BOP and clienteling across APAC Junctions, Franchise Stores and selected Partners.
• Ensure APAC Junction stores hit key commercial and operational KPIs.
• Enforce the Partner Programme standard across the region.
• Work with the central academy team to deliver retail training for Junctions, Franchise Stores and selected Partners.
• Lead retail delivery for any Junction and Partner development.

Required profile

• Senior multi-site retail leadership in premium or specialty retail.
• Experience across owned, franchise and wholesale/dealer channels.
• Proven track record of improving conversion, clienteling and sell-through.
• Strong partner and stakeholder management, comfortable in a matrix organisation.
• Willing to travel regularly across APAC.
• Fluent in premium brand and service standards; second language a plus.