Security Officer

About the role

The Security Officer reports to the Director of Engineering & Security and is responsible for keeping the hotel's environment safe and secure for guests and team members. The officer ensures safety and security measures are followed at all times and responds to first aid incidents, applying effective first aid.

Key responsibilities

• Take charge of the control room and monitor CCTV at all times.
• Handle incoming information with confidentiality and forward it to the concerned person.
• Support emergency situations and accompany guests or team members to local authorities or hospital if needed.
• Keep fire exits and corridors free from obstruction and respond to fire or smoke alarms.
• Ensure fire-fighting equipment works and emergency lights are illuminated.
• Issue gate passes for items and stock leaving the hotel and log them in the register book.
• Patrol the hotel, driveway and parking areas to detect irregularities such as suspicious behaviour.
• Check consignments and people entering or leaving the hotel at the security checkpoint to prevent theft.
• Carry out basic investigations and fact-finding and assist guests and team members with incidents.
• Perform other ad-hoc duties as required.

Required profile

• Minimum 2 years of relevant experience in the hospitality industry.
• Valid security licence.
• Able to perform shift work.
• Positive, friendly and professional, with good interpersonal skills.
• Able to handle incidents discreetly, confidently and confidentially.