Senior Business Analyst

About the role

We are looking for a Senior Business Analyst to join Sunline Technology in Singapore. The role focuses on gathering and translating banking‑sector business requirements into functional specifications, supporting delivery and ensuring successful product adoption.

Key responsibilities

• Gather and analyse customer business requirements, identify pain points and convert them into clear functional specifications.
• Manage customer expectations, guiding clients toward standard product capabilities to limit customisation.
• Prepare, maintain and update Functional Specification Documents (FSDs), requirement specifications, gap‑analysis reports, user manuals, training materials and test cases.
• Conduct requirement walkthroughs, coordinate internal and external reviews and drive timely customer sign‑off.
• Support QA, FAT, SIT and UAT activities including test planning, execution, issue tracking and quality monitoring.
• Work closely with customers to strengthen system understanding and support effective UAT preparation and execution.
• Consolidate common requirements across projects and collaborate with Product Management and R&D on product enhancements.
• Assist presales activities such as product demonstrations, POC execution, RFP responses and solution preparation.
• Collaborate with cross‑functional teams while maintaining proper documentation, version control and knowledge sharing.

Required profile

• Bachelor’s degree in Business, Finance, Banking, Information Systems, Computer Science or related field.
• 5‑8 years of experience in Business Analysis, Functional Consulting or Banking Technology.
• Strong background in banking systems, core banking, digital banking, payments, lending or deposits.
• Proven ability to gather requirements, analyse business processes and produce functional documentation.
• Experience with software delivery and testing processes such as FAT, SIT and UAT.
• Excellent communication skills in English, both written and spoken.
• Ability to work with cross‑functional teams and manage stakeholders.

Required skills

• Core banking systems
• Digital banking platforms
• AI tools for documentation and analysis