Low‑Code Engineer – Jira Service Management & ITSM Implementation

EXCELTECH COMPUTERS PTE. LTD. · Singapore

New

Permanent 7,000 - 8,500 SGD/month 🇬🇧 English

Atlassian Jira Service Management Jira Confluence REST APIs Webhooks GitLab DevOps toolchains

Job description

About the role

We are looking for a Low‑Code Engineer specialized in Jira Service Management (JSM) to drive ITSM modernization, migration, automation and integration for GovTech SHIP‑HAT JSM. The role is based in Jurong, Singapore.

Key responsibilities

Implement and configure Atlassian Jira Service Management, including workflows, request types, forms, queues, SLAs, automation and permissions.
Perform migrations of Jira/JSM from Server or Data Center to a cloud‑based environment.
Develop workflow automation, business‑rule configuration and system integrations using REST APIs and webhooks.
Integrate JSM with GitLab and other DevOps toolchains.

Required profile

Strong hands‑on experience implementing and configuring Jira Service Management.
Good understanding of ITSM processes and practices.
Experience working in enterprise or government environments.
ITIL certification or strong practical ITIL knowledge.

Required skills

Atlassian Jira Service Management
Jira
Confluence
REST APIs
Webhooks
GitLab
DevOps toolchains

Questions fréquentes

Le salaire proposé pour ce poste est de 7-9k SGD par mois. Le détail figure dans l'annonce.

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Le contrat proposé est un Permanent basé à Singapore.

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Published 4 hours ago

Expires 1 week from now

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EXCELTECH COMPUTERS PTE. LTD.

Singapore

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