Senior Research Executive, Consumer Insights (FMCG)

About the role

NielsenIQ's Customer Success team delivers insights and reports to clients and aims for very high levels of customer satisfaction. This Senior Research Executive role works closely with clients' marketing, sales, category and other teams, understanding their needs and creating and presenting solutions that help achieve their strategic and tactical goals. Training is provided so that candidates can build confidence in the data knowledge needed.

Key responsibilities

• Deliver analytics and insights services and conduct tactical client training on Guided Analytics and CMI products such as Brand Health, segmentation, Usage & Attitudes, Customer Experience and Shopper Insights
• Deliver flawless research and analytics to clients
• Identify opportunities during daily client engagements and hand them off to Account Development
• Understand client business priorities and recommend clear, actionable insights that help clients grow their business

Required profile

• 2-3 years of experience in end-to-end quantitative research, preferably in a market research agency or consulting firm
• Awareness of the data analytics industry, its business model and products such as Brand Health, Segmentation, Usage & Attitude, Customer Experience and Shopper solutions
• Knowledge of market trends and their impact on customers
• Excellent time management and prioritisation, with a track record of delivering projects on time
• Experience in an analytical environment and good relationship-building with clients and colleagues

Required skills

• Confident numeracy and data analysis
• Microsoft Excel and PowerPoint
• Strong verbal and written communication

What we offer

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)