Service Coordinator / Maintenance Administrator

About the role

A client of Search Personnel is looking for a Service Coordinator / Maintenance Administrator to support lift maintenance contract renewals, customer servicing and daily administrative coordination. The position is based in Joo Seng, with working days Monday to Friday and hours from 9.00 AM to 6.00 PM.

Key responsibilities

• Follow up on lift maintenance contract renewals.
• Handle customer enquiries, feedback and complaints.
• Assist with inventory management.
• Prepare customer quotations with the Maintenance Manager.
• Coordinate workflow between customers, office staff and technicians.
• Maintain customer records and documentation.
• Handle filing, correspondence and incoming calls.
• Support other administrative duties as assigned.

Required profile

• GCE 'A' Level, Diploma or equivalent.
• Minimum 1 year of relevant experience.
• Strong organisation and time-management skills.
• Good written and verbal communication skills.
• Customer-focused, with good follow-up and coordination abilities.

Required skills

• Proficiency in Microsoft Office.

What we offer

• Permanent position.
• Basic salary up to SGD 3,000 per month plus AWS.
• 10 to 14 days annual leave and group medical benefits.