Windows Infrastructure Expert

About the role

SCIENTE is hiring a Windows Infrastructure Expert with 5-10 years of experience in Windows operations, virtualization and automation. The role leads technical initiatives, drives service improvements, manages critical incidents and supports enterprise Windows environments within a financial services organization.

Key responsibilities

• Lead and oversee Windows infrastructure operations, ensuring high availability, reliability and SLA compliance across enterprise environments.
• Mentor team members, assign technical tasks, promote best practices and support skill development.
• Manage critical incidents, conduct root cause analysis (RCA), resolve complex problems and identify risks associated with technology changes.
• Champion automation, service improvements and operational efficiency through continuous process optimization and adoption of new technologies.
• Work with architects, project teams, service managers and stakeholders on transformation initiatives and production readiness of new solutions.
• Act as a key escalation point for clients, maintaining service quality, managing risks and ensuring compliance with regulatory and organizational requirements.

Required profile

• Bachelor's degree in Engineering, Computer Science or equivalent.
• 5-10+ years of Windows infrastructure administration experience.
• Strong troubleshooting and incident management skills, including RCA and handling of high-severity and critical incidents.
• Experience with Windows patching tools and processes.

Required skills

• Windows Server administration, Hyper-V and Windows Failover Clustering.
• PowerShell scripting and Python automation.
• Active Directory.
• Preferred: VMware, HPE infrastructure and ITIL-based operations, plus leadership, mentoring and stakeholder management.
• Prior experience in large enterprises or financial services is an advantage.

To apply, send an updated resume to the recruiter named in the original posting; only shortlisted candidates will be contacted for interviews.