Account Management Manager - Restaurant Partners

About the role

foodpanda, part of the Delivery Hero Group, is looking for a commercially driven Key Account Manager to join its Singapore team. You will own a diverse portfolio of restaurant partners, driving sustainable growth through strong relationships, data-led decisions and effective commercial execution.

Key responsibilities

• Own commercial performance: take independent ownership of a portfolio of restaurant partners against KPIs such as GMV, advertising revenue and operations, and balance short-term delivery with sustainable partner growth.
• Analyse account performance to find the drivers of growth, underperformance and changing customer behaviour, then turn data into clear insights and recommendations.
• Build practical, insight-led growth plans for priority accounts, working with partners on promotions, advertising, assortment optimisation and seasonal campaigns, and replicate successful approaches across accounts.
• Act as the primary commercial point of contact for partners, lead negotiations and commercial discussions, and tailor recommendations to each partner's needs.
• Drive execution and solve problems: take ownership of commercial initiatives from idea to execution, resolve recurring operational or commercial issues, and work with Marketing, Operations and Partner Support.

Required profile

• Typically 4+ years of experience in Account Management, Business Development or a comparable commercial role, with a track record of delivering against targets.
• Experience managing B2B relationships, ideally in food delivery, e-commerce, retail, hospitality, advertising or a related industry.
• Ownership mindset, accountability for results and a proactive problem-solving approach.

Required skills

• Strong analytical and numerical skills, able to interpret commercial data and turn it into practical recommendations.
• Strong communication, relationship-building and negotiation skills, with the ability to build credibility with stakeholders at all levels.