Administrative Assistant (Operations)

About the role

Electify is expanding its operations team and needs an organised Administrative Assistant to support the delivery of online elections. This entry‑level position works closely with the operations team and Australian partners to process election data, provide basic platform support and prepare post‑election reports.

Key responsibilities

• Process and organise election information and voter data received from partners.
• Enter, update and verify data within the Electify platform.
• Assist in setting up elections according to client instructions and internal procedures.
• Check election details for completeness and accuracy.
• Provide Level 1 operational support to voters and platform users, troubleshooting routine access issues.
• Escalate technical or unusual issues to the appropriate team member.
• Monitor active elections and support routine operational activities.
• Prepare templated reports and documentation after elections conclude.
• Maintain accurate election records and handle all information securely and confidentially.
• Support other administrative tasks directly related to election operations.

Required profile

• Fluent spoken and written English.
• Strong attention to detail and a careful approach to data entry.
• Organised, dependable and willing to learn.
• Comfortable asking questions and escalating issues when necessary.
• Trustworthy and discreet with confidential information.

Required skills

• Basic proficiency in Microsoft Word.
• Basic proficiency in Microsoft Excel.
• Basic proficiency in Microsoft Outlook.