Administrative & Operations Support Executive

About the role

The Administrative & Operations Support Executive will assist in the planning, execution, and quality assurance of the Healthy 365 digital programme. This contract role combines testing, on‑ground activation support, IT service request handling, and documentation duties to ensure smooth programme delivery.

Key responsibilities

• Coordinate User Acceptance Testing (UAT) and Beta Testing with internal stakeholders, vendors, and business users.
• Perform functional, usability and quality assurance testing, and provide basic technical troubleshooting.
• Support on‑ground activations, process QR‑code requests, maintain activation records and conduct operational audits.
• Raise, monitor and follow up on IT service requests, bug reports and data requests, liaising with IT teams and vendors.
• Develop and maintain SOPs, user guides, workflow diagrams and other process documentation.
• Provide secretariat support for project meetings, vendor meetings and stakeholder communications.

Required profile

• Diploma or Degree in Business Administration, Information Technology, Project Management or related field.
• 1–2 years of experience in PMO support, project coordination, operations support, UAT or digital programme administration.

Required skills

• User Acceptance Testing (UAT)
• Quality Assurance testing
• IT service request management
• Documentation (SOPs, user guides, workflow diagrams)

What we offer

• Contract position with a monthly salary of SGD 3,000‑3,500
• Work at our office in Raffles Place, Singapore
• Opportunity to contribute to a national health initiative