Assistant Director / Deputy Director, Analytics & Insights

About the role

The Assistant Director/Deputy Director, Analytics & Insights oversees the compilation, analysis and reporting of key tourism statistics, turning data and research into actionable insights that guide internal teams and external industry stakeholders. The role leads the analytics team, coordinates data collection and analytics strategies, and liaises with information agencies across Whole-of-Government.

Key responsibilities

• Lead data cleaning, exploration, ingestion, compilation and analysis to support tourism performance measures such as Visitor Arrivals, Tourism Receipts and Hotel Statistics
• Direct data collection and analytics strategies, including data wrangling, statistical and analytical methods, and data visualisation
• Monitor and lead a team on regular reporting, publications and data requests, and maintain key databases
• Oversee project management, including contract and vendor management, data quality, and development of datasets and dashboards
• Collaborate with product managers, data scientists and business stakeholders to deploy models and dashboards, and provide data advisory to internal and external stakeholders, including assessing economic contributions of major tourism projects
• Gather intelligence on emerging issues and grow a high-performance analytics team

Required profile

• Training in Data Analytics, Applied Mathematics, Statistics, Economics or a related quantitative discipline
• At least 8 years of experience in data analytics, interpretation and visualisation, including 3 years leading teams
• Good command of market research methodologies; client-side research experience advantageous
• Proven track record of stakeholder engagement and presenting to senior management
• English written and verbal fluency required

Required skills

• Statistical modelling and forecasting
• Data manipulation, visualisation and presentation of complex data to business users
• Proficiency in analytics tools such as R, SQL and Python
• Project and time management, and ability to work under pressure