Assistant Manager, Academic Services

About the role

The Assistant Manager, Academic Services will manage administrative processes for academic programmes, support student services, and coordinate closely with faculty, partner universities and external institutions.

Key responsibilities

• Manage student records, orientation, matriculation, certification letters, visa applications and tuition fee matters.
• Prepare and verify graduation documents, coordinate industry visits and schedule timetables for Master/Postgraduate programmes.
• Coordinate lecture venues, laboratories, accommodation for visiting faculty and handle lecture material preparation.
• Plan and execute examinations, including paper preparation, seating plans, scanning answer scripts and invigilation.
• Support scholarship applications, internship and thesis placements, and handle student disciplinary matters when required.
• Assist in budgetary reviews, financial reporting, and process‑improvement initiatives.

Required profile

• Diploma or degree in any field.
• Minimum 6 years of experience in a senior executive role within the education industry.
• Experience in academic administration, student records, examinations and programme coordination.
• Willingness to work occasional weekends.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with CRM systems.
• Knowledge of applied AI tools for workflow automation in academic planning.