Assistant Manager, Chinese Executive Programmes

About the role

Nanyang Business School's Chinese Executive Programmes, part of the ASEAN & China Programmes Office, offers training solutions to help corporations internationalize and develop their talent and leadership. The Assistant Manager supports the team in overseeing and running short-term executive training programmes mainly for Chinese companies, managing day-to-day operations, coordinating with faculty, handling logistics, procuring services and collecting participant feedback.

Key responsibilities

• Programme management: run existing training programmes according to the training contract, keeping them on time and within budget
• Administrative support and logistics: assist in appointing faculty, handle programme administration, support participants and faculty, procure services and materials, liaise with vendors, keep expenditure records and prepare programme reports
• Events: plan and coordinate orientations, information sessions, opening and closing ceremonies, networking sessions, career talks, industry events and seminars
• Communication: liaise with faculty, participants and vendors, collect and analyse participant feedback and suggest improvements
• Quality assurance: monitor training delivery quality and implement improvements based on feedback and best practice

Required profile

• Bachelor's degree
• At least 3 years of experience in programme management or a similar role
• Familiarity with the Chinese business environment and culture is advantageous
• Bilingual in English and Chinese

Required skills

• Proficiency in Microsoft Office Suite
• Familiarity with Teams, Zoom, NTUlearn, Microsite and other learning platforms
• Strong organization, multitasking, communication and problem-solving skills
• Attention to detail, time management and customer service orientation