Assistant Manager, Consumer Payments, GrabFin

About the role

The Consumer Payments and Acquiring team at GrabFin Singapore manages a portfolio of credit and non-credit payment products, including GrabPay, PayLater/BNPL and merchant acquiring, and owns the end-to-end business and P&L performance in the Singapore market. This Assistant Manager role supports the growth and performance of those products and leads selected demand-generation, business operations, partnerships and strategic workstreams. It is an individual contributor position reporting directly to the Head of Consumer Payments and Acquiring, based onsite at Grab's One-North office.

Key responsibilities

• Plan and run demand-generation campaigns for GrabFin's credit and non-credit payment products, using product performance, consumer behaviour, competitor activity, merchant priorities and market seasonality.
• Own business performance workstreams including target setting, budgeting, forecasting, performance reviews and action tracking across revenue, cost and profitability.
• Analyse customer, merchant, product and transaction data to find growth opportunities, diagnose gaps and build commercial hypotheses.
• Develop and manage strategic partnerships that expand product reach and strengthen customer propositions.
• Support product and capability launches by defining the business case, go-to-market plan, success metrics and operating requirements.
• Work with Product, Marketing, Sales, Account Management, Finance, Risk, Legal and Compliance to deliver priorities and remove blockers.
• Prepare data-backed recommendations and business updates for senior management.
• Use AI-assisted tools such as Claude and Codex to automate analysis, campaign workflows and recurring processes.

Required profile

• 5+ years of experience in growth, business operations, strategy and operations, partnerships or a related commercial role.
• Bachelor's degree in Business, Economics, Finance, Analytics or a related discipline.
• Experience delivering growth initiatives or campaigns across multiple teams and channels.
• Experience in fintech, payments, BNPL, consumer banking or a two-sided marketplace is an advantage.

Required skills

• Strong project and stakeholder management skills.
• Strong commercial skills, able to turn data into clear business actions.
• Hands-on SQL or comparable data-analysis experience strongly preferred; Python is an advantage.

What we offer

• Term Life Insurance and comprehensive medical insurance, plus a flexible GrabFlex benefits package.
• Parental and birthday leave, and LASA volunteering leave.
• A confidential assistance programme for Grabbers and their families.
• FlexWork arrangements such as differentiated hours.