Assistant Manager, Faculty Operations & Support

About the role

The Assistant Manager (Faculty Operations & Support) role in the School of Civil and Environmental Engineering (CEE) manages and coordinates the school's administrative operations, facilities and space management, examination support, resource management and operational improvement initiatives. It works closely with faculty, staff, university departments, internal stakeholders and external vendors to deliver services smoothly, use resources effectively and comply with institutional policies.

Key responsibilities

• Oversee daily administrative operations, including office services, room and space administration, access management, enquiries and service delivery standards.
• Manage office space planning, renovation works, relocation projects, furniture procurement, maintenance coordination and facilities improvements.
• Oversee asset management, inventory records, access control and shared facilities.
• Manage stakeholder and vendor relationships for procurement, maintenance, events and operations.
• Develop and improve SOPs, workflows and operational processes.
• Prepare operational reports, analyse data and recommend actions to management.
• Coordinate examination administration and logistics, including venues, processes and quality assurance.
• Ensure compliance with university policies, governance, safety and audit requirements.

Required profile

• Bachelor's degree from a recognised university.
• 3 to 5 years of relevant experience in administration, operations, facilities management or a similar role, preferably in higher education or a large organisation.
• Experience managing administrative operations, facilities coordination, project coordination and stakeholder engagement.
• Strong organisational, analytical and problem-solving skills, able to manage multiple priorities.
• Good knowledge of procurement, vendor management, compliance and operational procedures.
• Excellent communication and interpersonal skills with stakeholders at all levels.

Required skills

• Proficiency in Microsoft Office applications.
• Experience with enterprise systems is advantageous.

Only shortlisted candidates will be notified.