Assistant Manager / Manager, Organisation, Board & Leadership Services

About the role

NVPC, the national agency dedicated to growing a culture of volunteerism and philanthropy in Singapore, is looking for a dynamic changemaker to join its Organisation, Board and Leadership Services team. The team partners with charities and non-profits to design and scale programmes and services that strengthen their capacity to drive volunteerism and philanthropy, covering areas such as impact measurement, fundraising and leadership initiatives like BoardMatch, BoardPulse and Changemakers.

Key responsibilities

• Develop strategies to strengthen the sector's ability to drive volunteerism and giving in the non-profit landscape.
• Design, develop and implement capability development programmes and services that help charities measure and communicate their outcomes and impact to stakeholders through giving.sg.
• Manage external delivery partners, project timelines, budgets, resources, logistics and administration, and ensure alignment with organisational priorities and impact objectives.
• Develop performance metrics and reporting mechanisms to assess programme effectiveness and inform continuous improvement.
• Identify and drive collaboration opportunities with community partners, corporates and government agencies to expand reach.
• Monitor trends and best practices in impact measurement, digital fundraising and volunteer management and turn them into actionable resources and sector-wide initiatives.
• Lead cross-functional project teams and coordinate efforts across internal departments.

Required profile

• Bachelor's degree in Business, Communications & Marketing, Social Sciences or a related field, preferably ACTA or equivalent.
• 3-5 years of relevant experience in programme, learning design and development, stakeholder engagement and programme or event management.
• Good command of written English, with clear, concise and persuasive communication.
• Detail-oriented, able to work independently, with excellent interpersonal skills and a proactive, service-oriented mindset.

Required skills

• Proficiency in data analytics tools to extract insights, monitor performance and inform strategy.
• Ability to lead projects and manage external partners and budgets.