Assistant Manager / Manager, Resource and Contract Management

About the role

The Meteorological Service Singapore (MSS) is Singapore's national authority on the weather and climate. Its Business and Strategy Planning Department (BSPD) provides strategic planning and corporate support, including customer relationship and contract management. This role sits in the Resource & Contract Management team, working closely with other MSS divisions and the National Environment Agency to deliver contract management and administrative support.

Key responsibilities

• Manage the administration of service contracts with key customers such as government agencies and private enterprises, including cost-recovery arrangements
• Match customer requirements to suitable data products and services, liaise on service needs and process invoices
• Handle MSS finance-related matters arising from contracts
• Develop and maintain Standard Operating Procedures (SOPs) and processes to track availability, allocation and utilisation
• Act as main point of contact for resource requests and queries from across the organisation
• Coordinate with internal and external stakeholders to understand resource needs and ensure appropriate allocation
• Generate regular reports on resource utilisation and performance metrics
• Maintain strong stakeholder relationships and carry out ad hoc projects and duties

Required profile

• At least 2-3 years of relevant working experience
• Organised, detail-oriented and able to multi-task
• Self-motivated, responsible and resourceful
• Good interpersonal and communication skills, spoken and written
• Experience with resource forecasting is an advantage

Required skills

• Proficiency in MS Excel and other Microsoft Office tools
• Analytical and problem-solving skills