Assistant Manager / Manager / Senior Manager, Analytics & Insights

About the role

This role works closely with business users to deepen understanding of Singapore's visitors, markets and tourism products, using data to guide planning and strategy and to identify growth opportunities for the tourism industry. It covers the full data lifecycle, from research design and data collection through cleaning, analytics, insight generation and visualisation dashboards.

Key responsibilities

• Apply statistical techniques to process and analyse large, complex datasets from multiple sources, wrangle and transform raw data, and use visualisation tools to communicate findings.
• Translate complex data insights into actionable recommendations for stakeholders.
• Manage data quality, relevance and compliance with data management guidelines, and act as the in-house subject matter expert for key datasets.
• Collaborate with business analysts, product managers and other stakeholders to turn data feeds into reports, insights and dashboards.
• Prepare and manage tourism performance data compilation, tracking, reporting and analysis, and advise on data collection, quality, management and analysis.
• Drive greater use of data among business users and share best practices to build data capability.

Required profile

• Training in Data Analytics, Statistics, Economics, Applied Mathematics or a related quantitative discipline.
• At least 5 years of experience in data collection, pre-processing, wrangling, analytics and visualisation, with a proven track record in advanced analytics.
• Experience managing data and analytics projects and working with cross-functional teams; experience with QuickSight is advantageous.
• Strong presentation skills, able to explain complex data to stakeholders and present to senior management.
• Strong command of written and spoken English and statistical knowledge.

Required skills

• Proficiency in data manipulation and analytics tools such as R, Python and SQL.
• Advanced Excel and Power Pivot.
• Dashboard modelling, creation, editing and publishing with tools such as QlikSense and QuickSight (QuickSight experience is advantageous).